Mission, Vision & Values

To support community services to better enable them to create meaningful, responsive, accessible, and just service systems.

Mission

Our mission is to empower voices from outside the traditional box and enable community services to create meaningful, responsive, accessible, and just service systems. We are deeply committed to ensuring that policy and service delivery are rooted in the true, lived experiences of service users, their communities, and the frontline workers who support them. 

Values

Our work is guided by a commitment to:
• Elevating lived and living experience in decision-making
• Invite and amplify the voices, opinions and needs of individuals and groups
• Ensuring that the services offered reflect real community needs
• Supporting accessible and equitable systems of care
• Fostering collaboration and shared solutions

Guiding Vision

We look towards community engaged change of care system that:
• Sees people, not patients
• Responds to the needs of diverse communities
• Respects the rights of vulnerable persons
• Emphasizes belonging and connection to community
• Enables excellence and innovation
• Provides a continuum of supports across a range of settings
• Recognizes, values, and supports family caregivers and workers